Store Policies
*Shipping*
To ensure your plants arrive quickly and safely, we only ship on Mondays and Tuesdays. This allows for the fastest possible transit times and minimizes potential delays.
*Packaging*
We take great care in packaging each order to guarantee safe arrival. However, we understand that sometimes parcels may be mishandled during transit. If your order arrives damaged or unsatisfactory, please contact us within 72 hours. We'll work to resolve the issue, offering a replacement or refund as needed. Claims received after 72 hours will be reviewed on a case-by-case basis.
Shipping Policy
To ensure your plants arrive quickly and safely, we ship on Mondays and Tuesdays. This allows for the fastest possible transit times and minimizes potential delays.
Refund Policy
We take great care in packaging each order to guarantee safe arrival. However, we understand that sometimes parcels may be mishandled during transit. If your order arrives damaged or unsatisfactory, please contact us immediately. We'll work to resolve the issue within 72 hours, offering a replacement or refund as needed. Claims received after 72 hours will be reviewed on a case-by-case basis.
Processing Time
Processing Time: 3-5 business days
